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Welcome to Consumer Connections Support

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HELP & SUPPORT

Find answers to common questions, including product diagrams, videos and more

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WARRANTY INFO
Register Warranty or View Warranty Terms & Conditions

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TOILET PARTS SERVICE GUIDE

Quickly and easily find corresponding parts by toilet model

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PARTS STORE

Shop American Standard Parts by Category

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SHIPPING
Shipping & delivery information including timeframes and shipping costs

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RETURNS

View our refund policy and start a return

How To Connect With Us

 

We are available Monday through Friday from 8 AM - 7 PM EST by Live Chat or Email
and 9 AM - 6PM EST by phone.

Chat

Chat with Us

Call

Contact Us

Design

Design Solutions

*Please note that Mondays tend to have the highest call volume as we are ensuring the world's toilets are flushing like Champions!
If your inquiry isn't urgent, we recommend calling us later in the week when it's more like a relaxing soak in a hot bath.
We are closed for most major national holidays. For a complete list of our holiday closings, please click here.
We appreciate your patience.

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