The toilet is not flushing properly.

Wax Ring and Sealant
  1. Before you begin the steps to determine what caused the problem, it is essential that the bowl is clean. This may mean that you have to flush a few times or, if your toilet is completely clogged, you may need to plunge.
    Important: Do not continue to the next step until the bowl is clean. If you're having trouble getting the bowl clean, you may need to consult a plumber.
  2. Reset the toilet with a new wax ring. You may need to consult a plumber to do so.
  3. Flush the toilet.
  4. Does it work?
 

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