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  • What causes a toilet to leak between the tank and bowl?
    A leaky toilet tank-to-bowl connection is commonly caused by a worn gasket, loose bolts, or cracks. Replacing the tank-to-bowl kit, tightening bolts, or replacing the damaged porcelain usually fixes the issue. If unsure, contact a plumber.
  • How do I fix a toilet with a poor flush?
    To troubleshoot a weak toilet flush, check and adjust the tank's components (refill tube, water level, chain slack) and clear any blockages in the bowl's jet and rim holes. If the problem persists, consider replacing the wax ring or checking the vent pipe, potentially with a plumber's assistance.
  • How do I perform a toilet tank leak test?
    A running toilet often indicates a leaky tank. This simple test helps pinpoint the problem: turn off the water, let the toilet sit overnight, and observe the water level in the tank the next day. The level reveals whether the flapper, flush valve, or fill valve needs attention.
  • How do I submit a warranty claim for an American Standard toilet?
    American Standard honors product warranties for original owners with proof of purchase from authorized retailers if damage isn't due to misuse (e.g., in-tank cleaners).
  • How do I adjust the water level in my tank?
 
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